EG333 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

This Privacy Policy applies to all individuals who interact with the EG333 platform, including visitors who browse the website without a registered account and members who have completed registration and actively use platform features such as sports betting, slots, or the game lobby.

This policy is written primarily for adult members based in Bangladesh, where the platform's services are directed. If you are accessing the eg333 platform from outside Bangladesh, please be aware that data handling practices are governed by this policy regardless of your location.

By using the EG333 platform, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your information as described here. If you do not agree with this policy, you should not use the platform.

EG333 collects personal data in two main ways: information you provide directly when registering or using the platform, and information collected automatically through your use of the platform.

Information you provide directly:

• Full name and date of birth (used to verify that you meet the 18+ age requirement)
• Email address and contact number
• Username and password (password is stored in encrypted form)
• Any additional information submitted during account verification

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the platform
• Session data and login timestamps
• Cookie and similar tracking data (see Section 6)

EG333 does not collect sensitive personal data such as national identity numbers, financial account details beyond what is necessary for platform transactions, or biometric data.

The personal data collected by EG333 is used for specific, clearly defined purposes. We do not use your data for purposes beyond those listed below without informing you first.

EG333 does not sell your personal data to third parties for marketing purposes. Your data is not used to build advertising profiles or shared with unrelated commercial entities.

EG333 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to provide you with access to the platform and to fulfil the obligations set out in the Terms and Conditions you agreed to at registration.
• Consent: Where you have given explicit consent for a specific use of your data, such as receiving platform communications.
• Legitimate interests: Processing that is necessary for fraud prevention, platform security, and improving the member experience, provided these interests do not override your rights.
• Legal obligation: Where processing is required to comply with applicable laws or regulatory requirements.

Where consent is the basis for processing, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.

EG333 does not share your personal data with third parties except in the following limited circumstances:

• Service providers: Third-party companies that assist in operating the platform, such as hosting providers, payment processors, and technical support services. These providers are contractually required to handle your data securely and only for the purposes specified.
• Legal requirements: Where disclosure is required by law, court order, or regulatory authority, EG333 will comply with such requirements.
• Fraud prevention: Where there is a reasonable belief that sharing data is necessary to prevent fraud, protect the security of the platform, or protect the rights of other members.
• Business transfers: In the event of a merger, acquisition, or transfer of platform assets, your data may be transferred as part of that process. You will be notified of any such change.

EG333 does not share personal data with advertisers, data brokers, or any party for commercial marketing purposes unrelated to the platform.

The EG333 platform uses cookies and similar technologies to support platform functionality and improve the member experience. Cookies are small text files stored on your device when you visit the platform.

Types of cookies used:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and remembering your preferences.
• Functional cookies: Used to remember your settings and improve your experience across sessions.
• Analytics cookies: Used to understand how members use the platform, which pages are visited most, and where technical issues occur. This data is used in aggregated, anonymised form where possible.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the eg333 platform. EG333 does not use cookies to serve third-party advertising.

EG333 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required to fulfil the purposes described in this policy or to comply with legal obligations.

When you close your account, EG333 will begin the process of deleting or anonymising your personal data, subject to any legal retention requirements that may apply. Some data, such as transaction records, may need to be retained for a defined period under applicable regulations even after account closure.

Data that is no longer required for any legitimate purpose is securely deleted or anonymised so that it can no longer be linked to you as an individual.

As a member of the EG333 platform, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data EG333 holds about you.
• Right to rectification: You can request that inaccurate or incomplete data be corrected.
• Right to erasure: You can request that your personal data be deleted, subject to any legal retention obligations that may apply.
• Right to restriction: You can request that processing of your data be restricted in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request that your data be provided to you in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting prior processing.
• Right to object: You can object to processing carried out on the basis of legitimate interests where you believe your rights outweigh those interests.

To exercise any of these rights, please contact the EG333 support team using the contact details provided in Section 12. Requests will be handled within a reasonable timeframe. EG333 may need to verify your identity before processing a data rights request.

EG333 takes the security of your personal data seriously. The platform applies technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure.

• Passwords are stored using one-way encryption and are never stored in plain text.
• Platform connections use secure protocols to protect data in transit.
• Access to member data within the organisation is restricted to personnel who need it to perform their role.
• Systems are monitored for unusual activity that may indicate a security incident.

While EG333 applies reasonable security measures, no online platform can guarantee absolute security. You also play an important role in keeping your account secure by using a strong password, not sharing your login credentials, and logging out after each session — particularly on shared devices. If you suspect your account has been compromised, contact support immediately.

The EG333 platform is strictly for adults aged 18 and above. EG333 does not knowingly collect, store, or process personal data belonging to anyone under the age of 18.

If you are a parent or guardian and you believe that a minor has registered on the platform or provided personal data without your knowledge, please contact the EG333 support team immediately. Upon verification, the account will be closed and any associated data will be deleted promptly.

Age verification is part of the registration process. Members who are found to have provided false information about their age will have their accounts suspended and their data handled in accordance with applicable legal requirements.

EG333 may update this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or operational needs. When changes are made, the revised policy will be published on this page with an updated date at the top.

It is your responsibility to review this page periodically. Continued use of the eg333 platform after a revised policy has been published constitutes your acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and may request account closure by contacting the support team.

For significant changes that materially affect how your data is used, EG333 will make reasonable efforts to notify registered members directly, for example by sending a notification to the email address associated with your account.

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a concern about how your personal data has been handled, please contact the EG333 support team using the details below.

When contacting us about a data rights request, please include your registered email address and a clear description of your request. EG333 may need to verify your identity before processing the request to ensure your data is protected.